Business English / Commercial English

Business English - Commercial English: Abbreviations in Business English; Example of a formal letter; Hotel - Booking a room; Hotel - Confirming a reservation; Hotel - Refusing a reservation; Useful phrases - appointments; Useful phrases - costs; Useful phrases - delivery; Useful phrases - faults, complaints; Useful phrases - information; Useful phrases - orders; Vocabulary (A-M); Vocabulary (N-Z)

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