Commercial English - Faults and complaints

Faults and complaints
The goods we ordered on 11th March have not arrived.
We regret to inform you that our order no.2244, which should have been delivered by 3rd November, is now considerably overdue.
Our consignment of 100 computers was stolen in transit.
Mr Boyle is extremely concerned at ...
We have marked the delivery slip accordingly.
Please arrange for reimbursement of the value of the damaged goods.
I should like to query the charge for packing which seems unusually high.
We are sorry to hear that the goods are damaged.

This table was written by Ulrike Schroedter.

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